经济全球化的社会。各行各业都面临着巨大的挑战和机遇,如何抓住机遇迎接挑战是每一个企业需要直面的问题,关乎到企业的发展和生死存亡。中国的旅行社作为一个比较年轻的企业,在发展过程中受到的打击亦是不容忽视的,近几年来,旅行社的“小”、“乱”、“差”、“散”局面依然没有很大的改观,这与旅行社的人力资源的管理是分不开的,每一个旅行社的管理混乱造成了旅行社业的发展现状,本文针对旅行社业的人力资源的管理进行浅显的探究。一、机遇和挑战并存下的中国旅行社21世纪,知识与信息己成为经济的基础性因素,制度变 Economic globalization society. All walks of life are faced with enormous challenges and opportunities, how to seize the opportunity to meet the challenge is every business need to face the problem, relates to the development of enterprises and life and death. China’s travel agencies as a relatively young business, the development process hit also can not be ignored, in recent years, travel agencies "The situation is still not much improvement, which is inseparable from the management of human resources in travel agencies, chaotic management of each travel agency has led to the development of the travel industry, the status quo for the management of human resources in travel agencies Explore. First, the opportunities and challenges co-exist under the China Travel Service 21st century, knowledge and information has become a fundamental factor in the economy, institutional change