普遍服务的概念已经有近一个世纪的历史。目前,大多数国家都把普遍服务作为对电信产业管制政策的重要组成部分。随着放松管制和竞争政策的引入,电信普遍服务遇到了一些新的问题,各主要国家大多采用普遍服务基金的方式加以解决。本文介绍了美国和欧盟在这方面的做法,并对我国的普遍服务改革提出了一些建议。 The concept of universal service has been nearly a century old. At present, most countries regard universal service as an important part of their regulatory policies on the telecommunications industry. With the introduction of deregulation and competition policies, universal service for telecommunications has encountered some new problems and most major countries have adopted universal service funds to solve them. This article introduces the practices of the United States and the EU in this regard and gives some suggestions on the reform of our country’s universal service.