论文部分内容阅读
电力行业其独特的生产和经营方式决定了具有高度信息化的特点,为保障庞大的IT基础设施和业务应用的正常运行,巨大的运维工作量给IT运维部门提出了严峻的挑战。本文针对电力企业IT基础设施运维现状,分析现有巡检体系的不足,重点介绍如何采用移动终端,结合二维码技术,集成ITSM和桌面管理系统的配置信息,自动生成巡检工单和自动生产故障事件单,实现设备故障的闭环处理和巡检的统一管理和设备故障的闭环。
The power industry’s unique mode of production and operation determines the characteristics of a highly informative. In order to guarantee the normal operation of huge IT infrastructure and business applications, the huge operation and maintenance workload poses a serious challenge to IT operation and maintenance departments. In this paper, according to the current status of operation and maintenance of IT infrastructure in electric power enterprises, this paper analyzes the shortcomings of existing inspection systems, and focuses on how to use mobile terminals combined with two-dimensional code technology to integrate the configuration information of ITSM and desktop management system to automatically generate inspection orders and Automatic production of fault events, to achieve equipment failure closed-loop processing and inspection of the unified management and equipment failure of the closed-loop.