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2012年5月25日,国家税务总局召开全国税务系统纳税服务工作视频会议。会议总结了2011年以来纳税服务工作情况,分析了当前纳税服务工作面临的形势,提出了2012年纳税服务工作的总体要求,部署了今后一个时期的纳税服务工作。国家税务总局党组成员、副局长宋兰出席会议并作重要讲话。宋兰在讲话中充分肯定了各级税务机关在纳税服务工作中取得的成绩。2011年以来,各级税务机关按照纳税服务三年规划和“十二五”规划的总体部署,以推进纳税服务体系建设为主线,以解决制约纳税服务发展的突出问题为重点,大力加强纳税服务
May 25, 2012, the State Administration of Taxation held a national tax service tax video conference. The conference summarized the work of the tax service since 2011, analyzed the current situation of the tax service work, put forward the overall requirements of the 2012 tax service work and deployed the tax service work in the coming period. Song Lan, member of the Party Group and deputy director of the State Administration of Taxation, attended the meeting and made an important speech. In his speech, Song Lan fully affirmed the achievements made by the tax authorities at all levels in tax service work. Since 2011, the tax authorities at all levels have focused their efforts on promoting the construction of the tax service system in accordance with the three-year plan of the tax service and the overall deployment of the “Twelfth Five-year Plan”, focused on resolving outstanding problems that restrict the development of tax service, Tax service