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1汽车维修企业客户服务管理现状我们以品牌汽车特约维修站为例,来对汽车维修企业客户服务管理的现状进行一个简单介绍。首先,特约维修站在地理位置、基础硬件设施等方面都需要按车厂的相关要求建设,在一些大中型城市为了降低这方面的成本,大多数特约维修站都在远离城区的地方,给在城市中心区车主的车辆维修带来极大不便。
A car repair business customer service management status quo We brand auto repair station, for example, to the status of vehicle maintenance business customer service management a brief introduction. First, special service stations need to be built according to the relevant requirements of the depot in terms of geographic location, basic hardware facilities, etc. In some large and medium-sized cities, in order to reduce the cost in this respect, most special service stations are far away from the urban areas, Vehicle owners in the central area brought great inconvenience to the maintenance.