一、前言在加强医院管理工作中,抓好提高医疗质量和工作效率这两个环节,是非常重要的。医疗质量和工作效率指标,是医院工作质与量的综合反映。如何使医院工作由量变到质变,首先应重视工作效率的提高,同时也必须对工作效率指标作一个剖析。因为,反映工作效率方面的指标很多,究竟应该从何处入手?怎样通过它们之间的相互关联、相互制约的规律来发现问题,或者能否订出一个理想的标尺,以达到既能检查完成任务情况的目的,又能为制订计划和经济考核提供依据,还能看出科室之间的差距,以便为医院管理提供可靠的信息。为此,我们运用数理统计的原理,设计了医院工作效率“三 I. Preface In the process of strengthening hospital management, it is very important to do a good job in improving the quality of medical care and work efficiency. The indicators of medical quality and work efficiency are comprehensive reflections of the quality and quantity of hospital work. How to make the hospital work from quantitative to qualitative change, first of all should pay attention to the improvement of work efficiency, but also must make an analysis of the work efficiency indicators. Because there are many indicators that reflect the efficiency of the work, where exactly should we start from? How can we identify problems through the interrelationship between them and the laws of mutual restraint, or can we establish an ideal scale so that it can be checked and completed? The purpose of the task can also provide a basis for formulating plans and economic evaluations. It can also identify gaps between departments to provide reliable information for hospital management. To this end, we use the principles of mathematical statistics to design the hospital’s work efficiency