医院作为社会主义精神文明建设的重要窗口,其自身特点决定了它是一种特殊行业,搞好服务,尤为重要。 首先,医院的特点决定了其职能是搞好服务。 医院为公益型福利性事业单位。“一切为了人民的健康”不仅是社会主义制度下医疗卫生事业的发展方向。因此,提高服务质量,满足人民群众多层次的医疗需求,适应日益增长的物质文化生活需求是医院工作的重要任务。提供优质高效的一流服务是医院工作的宗旨和出发点。 The hospital as an important window of socialist spiritual civilization construction, its own characteristics determine that it is a special industry, and it is particularly important to do a good job. First, the characteristics of the hospital determine its function is to do a good job. The hospital is a public welfare welfare institution. “All for the health of the people” is not only the direction of development of the medical and health services under the socialist system. Therefore, it is an important task for hospitals to improve service quality, meet the multi-level medical needs of the people, and adapt to the growing material and cultural life needs. Providing quality and efficient first-class service is the purpose and starting point of hospital work.