一、导言 要促进物业管理的发展，推进物业管理市场化的进程，必须关注“双向适应性”问题，即居民对物业管理这种新型管理体制的适应性和现行物业管理市场化举措与居民需求现状及承受能力的适应性；并以此为工作视点，来探索和寻求符合中国国情的物业管理市场化改革和发展战 I. Introduction To promote the development of property management and promote the marketization of property management, we must pay attention to the issue of “two-way adaptability”, that is, residents ’adaptability to the new management system of property management and the current property management marketization measures and residents’ needs Status and ability to adapt; and as a working point of view, to explore and seek market conditions in China’s property management market reform and development of war