人们通常把发达国家与发展中国家中大规模技术系统方面的很多严重事故归咎于操作人员的失误。然而,进一步调查就会发现,大多数这类事故是诸多因素共同作用的结果,其根源还在于设计和运行阶段很少考虑(微观和宏观)工效学。 Many of the most serious accidents in large-scale technology systems in both developed and developing countries are often blamed on operator mistakes. However, further investigation reveals that most of these types of accidents are the result of a combination of many factors, also rooted in the paucity (micro and macro) ergonomics in the design and operation phases.