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本文继承了朱兰博士质量管理思想的核心内容,论述了“持续进行质量改进是质量管理活的灵魂”这一论点,进一步介绍质量改进的螺旋模式及其操作办法,并指出质量管理的发展方向。
This article inherits the core content of Dr. Zhu Lan’s quality management ideology and discusses the argument that “Continuous quality improvement is the soul of quality management.” This article further introduces the quality improvement spiral model and its operating methods, and points out the development direction of quality management. .