社会心态的复杂化和媒体形式的多元化,对政府部门工作的要求越来越高。民政部门的工作直接面对社会生活的各个方面,更加成为社会和媒体关注的焦点。救助管理机构作为国家专门设立的为流浪乞讨人员提供临时性救助的机构,其社会关注度最为突出。2012年11月16日,贵州毕节5名男孩死于垃圾箱事件及2013年1月7日记者卧底长沙救助站“遭殴打”事件,把民政部门特别是救助管理工作人员推到了社会舆论的风口浪尖。民政部门特别是救助管理机构工作人员要回应而不能回避,要疏导而不能阻挠,正确面对媒体和社会的关注,认真做好各项工作。这 The complexity of social mentality and the diversification of media forms require higher and higher levels of government work. The work of the civil affairs department directly faces all aspects of social life and has become the focus of attention of the society and the media. Aid agencies, which are specially set up by the state to provide temporary assistance to homeless beggars, have the most social attention. On November 16, 2012, 5 boys from Bijie, Guizhou Province, died in a litter bin and the reporter was undercover at the Changsha Salvation Station on January 7, 2013, pushing civil affairs departments, especially aid and management workers, to public opinions The cusp of the cusp. Civil affairs departments, especially rescue and management agencies to respond to staff can not be avoided, to divert rather than to obstruct the right media and the community to face the concerns and conscientiously do a good job in all fields. This