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供电企业现已将优质服务工作和安全生产放在同等重要的地位。为了进一步提高供电职工的优质服务工作水平,使职工掌握一些搞好服务的本领和要领,提高供电企业的服务品牌,在掌握自身的工作业务技术、提高工作能力、诚信待人、以客户为中心、注重细节服务、加强软硬件管理、提升服务理念等方面进行分析探讨,供广大供电职工参考和学习。
Power supply companies have now put the quality of service work and production safety on the same important position. In order to further improve the quality of service workers working level, so that employees have some skills to improve service and essentials to improve the service brand of power supply enterprises, master their own business skills, improve work ability, integrity of others, customer-focused, Focus on details of services, strengthen hardware and software management, enhance service concept and other aspects of analysis and discussion, for the majority of power supply workers reference and learning.