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已使用过的e8-C(家庭网关)里残留原用户数据,再次使用下发数据时,部分数据没有被清除,造成前后2个用户交替不能使用,产生双猫故障。由于多次换终端又出现连锁反应,故障率成倍增长。针对这种情况,南京网维总结出产生双猫的场景,与省公司共同开发ITMS(终端综合管理系统)网管程序,通过ITMS下发指令,在一定时间内要求e8-C恢复自动出厂设置重新下发,避免了大量双猫故障的产生。
Used e8-C (Home Gateway) in the original residual user data, again using the data delivered, some of the data is not cleared, resulting in two users before and after the alternate can not be used, resulting in double cat failure. Due to repeated chain terminals for another chain reaction, the failure rate doubled. In response to this situation, Nanjing Network dimension sums up the scene of generating double cats, and jointly develops the ITMS (terminal integrated management system) network management program with the provincial company. Through the ITMS, it instructs the e8-C to restore the factory default settings within a certain period of time Issued to avoid a large number of double cat failure.