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按办理的难易程度归类,信访事项大致可分为两类:一为简单性信访,一为复杂性信访。简单性信访是指信访人提出的问题在政治上、社会上影响力较小,办理过程中牵涉面较小、较易办理的信访;复杂性信访是指信访人提出的问题在政治上、社会上影响力较大,办理过程中牵涉面大办理难度也大的信访。无论是简单性信访还是复杂性信访,都应得到认真细致全面恰当的处理,应力避因处理不当而导致简单性信访复杂化或复杂性信访更加复杂的局面出现。
Classified according to the difficulty of handling, letters and visits can be divided into two categories: one is simple letters and visits, the other is complicated letters and visits. Simple letters and petitions refer to letters and visits made by petitioners with less influence in the political and social areas and smaller and more accessible petitions in the handling process. Complex petitions refer to the problems posed by petitioners in the political, social, On the larger influence, handling process involves large deal is also difficult to petition. Both simple letters and complex letters and visits, should be meticulous and comprehensive and appropriate treatment, stress avoidance and improper handling of letters and visits due to the complexity of complex or complex letters more complex situation.