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明亮劳模工作室隶属上海铁路局合肥火车站合肥南客运车间,成立于2014年,是以全国劳模刘明亮名字命名的。工作室由16名员工组成,是一个跨部门、跨班组、跨工种的综合性客运服务窗口,专门配备了流动车、轮椅、哺乳带和儿童用品等设备,在站内实施总台式、网络化服务。他们遵循“首问负责,百问不厌;首帮负责,一帮到底”的服务标准,秉承“服务从心发出,满意由我开始”的服务理念。成立以来,赢得了广泛的社会赞誉,今年荣获“全国工人先锋号”。
Bright model studio under the Shanghai Railway Bureau Hefei South Hefei passenger terminal, was established in 2014, is named after the national model worker Liu Mingliang. The studio is composed of 16 employees. It is an integrated inter-departmental, cross-team and cross-type passenger service window equipped with mobile vehicles, wheelchairs, nursing belts and children’s products, etc. to implement the total desktop and network services . They follow the service philosophy of “first question is responsible, never ask one another; first one is responsible, one is help in the end”, adhering to the service philosophy of “service from heart, satisfaction from my start”. Since its inception, won a wide range of social praise, this year won the “National Workers Pioneer ”.