在新的历史时期,改革的不断深化、利益格局的进一步调整,使得社会矛盾处于高发阶段,也使信访工作面临许多新情况、新问题。如何开创性地做好新时期的信访工作,是摆在各级党委、政府及信访部门面前的一个重要课题。新时期的信访工作必须坚持“以人为本、勤政务实”的新理念,把实 In the new historical period, the continuous deepening of reform and the further adjustment of the pattern of interests have made social conflicts at a high incidence, and have also exposed many new situations and new problems in petition work. How to make a pioneering work in letters and visits in the new era is an important issue before party committees and governments at all levels and the letters and visits departments. The new era of petition work must adhere to the “people-oriented, diligent and pragmatic” new concept,