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我国社会正处于转型期,也是群体性事件的多发期。随着互联网在我国的普及,通过网络关注群体性事件的人越来越多,网络谣言逐渐成为政府处置群体性事件过程中的一个难题。群体性事件中网络谣言的形成有多种原因,主要包括公众对事件信息的特殊需求、真实信息传播不畅、政府公信力下降以及网络监管不力等。网络谣言的传播会掩盖事件真相,扩大事件规模,损害政府形象,对我国社会治理和应急管理工作提出严峻挑战。应对群体性事件中的网络谣言,应建设网络良好生态,发挥网络引导舆论、反映民意的作用,可从政府、媒体、公众三方面入手:以政府为主导,建立网络谣言应急预警和调控机制,完善信息公开制度和网络监管体系;媒体应发挥舆论引导的正能量作用;公众则需提高辨别谣言的能力,增强道德和法律意识等。通过社会各界协同努力,遏制网络谣言的产生和传播。
Our society is in a period of transition and also an episode of mass incidents. With the popularization of the Internet in our country and the increasing number of people concerned with mass incidents through the Internet, rumors of the Internet have gradually become a problem for the government to handle mass incidents. There are many reasons for the formation of cyber rumors in mass incidents, including the special needs of the public for event information, the poor communication of real information, the decline of government credibility and ineffective network supervision. The spread of network rumors will cover up the truth of the incident, expand the scale of the incident and undermine the government image, posing a serious challenge to our social governance and emergency management. Responding to cyber rumors in mass incidents, we should build a good ecology of the Internet, give play to the role of the Internet in guiding public opinions and reflecting public opinions, and start with the government, the media and the public. With the government as the guide, we should establish early warning and regulatory mechanisms for network rumors, Improve the system of information disclosure and network supervision system; the media should play a positive role of public opinion guidance; the public need to improve the ability to identify rumors, enhance moral and legal awareness. Through concerted efforts of all sectors of society, to curb the emergence and spread of online rumors.