据北京双安商场鞋帽商店王经理介绍,自从三四个月前香港品牌“真美诗”鞋业专柜入驻商场以来,由香港厂家培训管理的专柜售货员工为顾客提供的专业化规范服务,不仅使顾客也使整个商场都有耳目一新的感觉。如对每一位光临该专柜的顾客,售货小姐都主动打招呼“欢迎光临”,并在顾客试鞋时以一种亲切、自然的态度,半跪或半蹲下来,为顾客系鞋带、提靴子。记者采访中,很多接受这一服务的顾客表示“挺自然的”、“服务到位”。也有一些顾客表示“不 According to Wang Shuang, manager of the Beijing Shuangan Shopping Mall Shoes and Hat Store, since the introduction of Hong Kong brand “True Beauty Poetry” footwear counters in the mall three to four months ago, the counter sales staff trained and managed by Hong Kong manufacturers have provided customers with professional and standardized services. Make customers feel refreshed throughout the mall. For each customer who visited the counter, the sales lady took the initiative to greet her “Welcome to Visit” and took a half-hearted and natural stance in order to shoelace the customer when he tried the shoes. Raised boots. In interviews with reporters, many customers who received this service expressed “natural” and “service in place.” There are also some customers who say "No